All Systems Operational

Uptime over the past 90 days. View historical uptime.
Accounts & Access Operational
Azure AD and Single Sign-On (SSO) Operational
Business Applications Operational
90 days ago
99.99 % uptime
Today
Wholesale - AIM - ECC Insurance Brokers Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - RLA Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - South & Western General Agency Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - Texas Security Operational
90 days ago
100.0 % uptime
Today
Wholesale - Decus Direct Operational
90 days ago
100.0 % uptime
Today
Wholesale - PIPS Operational
90 days ago
99.93 % uptime
Today
Wholesale - Submission Engine Operational
90 days ago
100.0 % uptime
Today
Wholesale - Terminal Services / Remote Desktop Operational
90 days ago
100.0 % uptime
Today
Wholesale - Velocity Operational
90 days ago
100.0 % uptime
Today
Adobe Operational
90 days ago
100.0 % uptime
Today
Business Systems Operational
Corporate Systems Operational
Enterprise Systems Operational
Retail Systems Operational
Wholesale Systems Operational
Cloud Services Operational
90 days ago
99.92 % uptime
Today
Azure Cloud Operational
Service Now Operational
Cloudflare Operational
90 days ago
99.92 % uptime
Today
Collaboration & Communications Operational
Audio/Visual Services Operational
Call Center Applicatons Operational
Exclaimer (Email Signatures) Operational
Microsoft Office 365 Operational
Telephone Systems Operational
Infrastructure Operational
Data Center - Atlanta Operational
Data Center - Phoenix Operational
Daytona Campus Operational
Enterprise Network Operational
Programs Network Operational
Retail Network Operational
Services Network Operational
Wholesale Network Operational
Endpoint & Mobile Computing Operational
Endpoint Management Operational
3rd Party Services Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Firewall Operational
Smartsheet Sheets Operational
Smartsheet Reports Operational
Smartsheet Forms Operational
Smartsheet Dashboards Operational
Smartsheet Search Operational
Smartsheet Mobile App Operational
Smartsheet Conversations Operational
Information Security (Cyber) Operational
90 days ago
100.0 % uptime
Today
CrowdStrike Operational
90 days ago
100.0 % uptime
Today
Qualys Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Issue affecting Microsoft 365 services
Resolved - Microsoft has resolved the incident. All services have been restored and functioning normally.
Jan 23, 07:58 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 15:39 EST
Investigating - User impact: Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.

More info: Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook.

Some of the impacted service functions include, but may not be limited to:
- Sending and receiving email through Exchange Online, including notification emails from Microsoft Viva Engage.
- Collecting message traces.
- Searching within SharePoint Online and/or Microsoft OneDrive.
- Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center.
- Creating chats, meetings, teams, channels or adding members in Microsoft Teams.
- Receiving presence or location information in Microsoft Teams.
- Applying and managing sensitivity labels, interactive operations on reports, and artifacts with sensitivity labels in Microsoft Fabric.

Current status: While we've restored the affected infrastructure to a heathy state, further load balancing is required to mitigate persistent impact. We've identified and are implementing additional actions to direct requests and traffic to additional healthy sections of infrastructure to achieve withstanding recovery.

Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted.

Root cause: A portion of dependent service infrastructure in the North America region isn't processing traffic as expected.
Jan 22, 14:57 EST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage