All Systems Operational

Accounts & Access Operational
Azure AD and Single Sign-On (SSO) Operational
Business Applications Operational
90 days ago
99.99 % uptime
Today
Wholesale - AIM - ECC Insurance Brokers Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - RLA Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - South & Western General Agency Operational
90 days ago
100.0 % uptime
Today
Wholesale - AIM - Texas Security Operational
90 days ago
100.0 % uptime
Today
Wholesale - Decus Direct Operational
90 days ago
100.0 % uptime
Today
Wholesale - PIPS Operational
90 days ago
99.96 % uptime
Today
Wholesale - Submission Engine Operational
90 days ago
100.0 % uptime
Today
Wholesale - Terminal Services / Remote Desktop Operational
90 days ago
100.0 % uptime
Today
Wholesale - Velocity Operational
90 days ago
100.0 % uptime
Today
Adobe Operational
90 days ago
99.92 % uptime
Today
Business Systems Operational
Corporate Systems Operational
Enterprise Systems Operational
Retail Systems Operational
Wholesale Systems Operational
Cloud Services Operational
90 days ago
99.71 % uptime
Today
Azure Cloud Operational
Service Now Operational
Cloudflare Operational
90 days ago
99.71 % uptime
Today
Collaboration & Communications Operational
Audio/Visual Services Operational
Call Center Applicatons Operational
Exclaimer (Email Signatures) Operational
Microsoft Office 365 Operational
Telephone Systems Operational
Infrastructure Operational
Data Center - Atlanta Operational
Data Center - Phoenix Operational
Daytona Campus Operational
Enterprise Network Operational
Programs Network Operational
Retail Network Operational
Services Network Operational
Wholesale Network Operational
Endpoint & Mobile Computing Operational
Endpoint Management Operational
3rd Party Services Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Firewall Operational
Smartsheet Sheets Operational
Smartsheet Reports Operational
Smartsheet Forms Operational
Smartsheet Dashboards Operational
Smartsheet Search Operational
Smartsheet Mobile App Operational
Smartsheet Conversations Operational
Information Security (Cyber) Operational
90 days ago
100.0 % uptime
Today
CrowdStrike Operational
90 days ago
100.0 % uptime
Today
Qualys Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 14:11 EST
Identified - Technology Solutions is currently investigating an issue affecting Microsoft Teams. Microsoft Teams may show errors or fail to connect because of recent changes in our Microsoft 365 setup. If you're experiencing this issue, please take the steps below:

Restart your computer. If that fails then see below:

Follow the steps below on how to sign out of Teams:

1. Desktop - Click the circle with your profile image or initials in the top right hand corner and click "Sign out." Mobile - Tap your profile image or initials in the top left hand corner, choose "Settings" and "Sign out" at the bottom.

2. Close Teams completely, then reopen and sign in with your current company email address.

If the above did not work, please follow this guide for additional steps:

https://bbins365.sharepoint.com/:b:/r/sites/thespot-dpt-it/Shared%20Documents/Additional%20Teams%20Sign%20In%20Steps.pdf?csf=1&web=1&e=hrqCcc

If you still have trouble after signing out, please reach out to the Technology Solutions Service Desk for further assistance:
• Submit a ticket via the Technology Solutions Service Desk
• Call us at (844) 854-6330

Nov 24, 08:16 EST
Investigating - Technology Solutions is currently investigating an issue affecting Microsoft Teams. Microsoft Teams may show errors or fail to connect because of recent changes in our Microsoft 365 setup. If you're experiencing this issue, please take the steps below:

Follow the steps below on how to sign out of Teams:
1. Desktop - Click the circle with your profile image or initials in the top right hand corner and click "Sign out." Mobile - Tap your profile image or initials in the top left hand corner, choose "Settings" and "Sign out" at the bottom.
2. Close Teams completely, then reopen and sign in with your current company email address.
If the above did not work, please follow this guide for additional steps:

https://bbins365.sharepoint.com/:b:/r/sites/thespot-dpt-it/Shared%20Documents/Additional%20Teams%20Sign%20In%20Steps.pdf?csf=1&web=1&e=hrqCcc

If you still have trouble after signing out, please reach out to the Technology Solutions Service Desk for further assistance:
• Submit a ticket via the Technology Solutions Service Desk
• Call us at (844) 854-6330

Nov 21, 14:48 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025